Primary Duties: As a client care representative, your primary duties will be to answer inbound calls and online chats with customers looking for answers to billing questions, solutions for specific problems, technical support and more.
Related: 8 Common Call Center Interview Questions with Example Answers 4. You'll likely be asked to pass a background check and drug screen. Required skills include communication, critical thinking and problem-solving, and an ability to multitask effectively with a patient disposition. Candidates should also hold a high school diploma, a flexible schedule and previous customer service experience. This role also requires fluency in English and another language, as required by the specific company and role. Requirements: This role requires you to make sure you have a quiet, distraction-free environment with a dedicated PC, high-speed internet and landline phone. Your duties in this role will include resolving customer issues or complaints, providing remote support, acting as a translator in virtual meetings and, if necessary, reroute calls to the appropriate department for assistance. Primary Duties: As a customer service representative, your focus is to provide outstanding customer service without a language barrier, serving English-speaking customers as well as those who speak your secondary language. Bilingual customer service representative Organization and time management skills are imperative, as is the ability to self-motivate.
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Requirements: This job requires you to obtain a dedicated PC with high-speed internet connection and landline phone line with a headset as well as a dedicated home office in which you can work without distraction.
This role will also require you to remain updated on the latest system upgrades and updates to company and regulatory policies, as well as attend virtual meetings with management and colleagues. Primary Duties: As an inbound call operator, it will be your responsibility to answer inbound calls from customers to address their questions or concerns while meeting daily call quotas, receiving high audit scores and maintaining customer databases. Self-motivation and a high level of professionalism are crucial in this role. You must be experienced using computers, including CRMs and Microsoft Office Suite programs, possess exemplary communication skills and be able to manage your own time while working in your home office. Requirements: This position typically requires an associate degree in sales or marketing as well as previous experience making a high volume of cold calls. This position requires a sales-oriented mindset and excellent telephone communication skills. In this type of position, you'll be responsible for making a high volume of outbound calls, persuading prospects to meet with your sales team for demos or sales pitch meetings and keep notes on each prospect and your conversation with them. Primary Duties: An appointment setter's main job is to encourage sales by calling prospective leads to make appointments with sales executives. If you're looking to obtain a part-time or full-time job working from home and have the skills for a career in customer service, review the following list of remote customer service jobs. Some positions are paid through commission structures, while others pay piecework, giving you a bit more control over your pay. These positions generally have few requirements to start and pay between $13 to $17 per hour. Remote customer service jobs can be a great way to earn extra cash while providing a necessary service from your home office. Related: Learn About Being a Customer Service Representative Work-from-home customer service jobs In this article, we provide a list of remote jobs related to customer service in which you'll serve as the first point of contact for customers who call in with questions, concerns or complaints. Customer service is easily performed from the comfort of your home office as long as you have internet and telephone, which allows you to multitask throughout the day with fewer interruptions than you'd get working in an office, and you get to save money on transportation-related costs. As one of the most common remote job categories, remote customer service is desirable to many due to the low barrier to entry, easy requirements and the ability to avoid the daily commute.
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